Privacy policy
Last updated: 11 November 2026
- Tick Done stores what you put in it — your lists, plans, photos and the people you share them with — so the app works.
- Your lists are private unless you share them. We don't sell your data, show ads or use third-party tracking.
- You can download all your data or delete your account at any time from Profile → Privacy & your data.
Who we are
Tick Done is built and run by an independent developer based in Victoria, Australia ("we", "us"). Questions or requests about your privacy: hello@tickd.one.
What we collect
| Information | Why |
|---|---|
| Account: email address, password (stored scrambled by our sign-in provider), display name and username | To sign you in and let friends find you |
| What you add: lists, experiences, notes, dates, places, links, comments, votes, reviews, photos, events, invitations, polls, checklists, itineraries, bookings, costs, savings, goals and check-ins | This is the app — it stores and shows them to you and the people you share with |
| Guests you invite: names, and email addresses or phone numbers you type in; guests' RSVP answers and messages | To show the guest list and send invitations from your own device. Only invite people who'd expect to hear from you. |
| Settings: daily digest time and your time zone, text size, theme | To send your digest at the right local time and show the app the way you like |
| Phone alerts: a push address from your browser (if you turn alerts on) | To deliver notifications to that device |
| Feedback and error reports: what you write, plus the screen, app version and device/browser type; automatic error messages from the app | To fix bugs and improve Tick Done. Error reports are deleted after 60 days. |
Stays on your device only: your weekend home area (city or location), the offline copy of your lists, and appearance settings. Your precise location is used only when you tap "Use my location", and only to look up the nearest town name and weather.
Who can see your information
- People you share with: members of a shared list or group see that list's content, who's in, comments and photos. Event guests see the invitation details you choose to show.
- Other Tick Done users can find your display name and username so they can add you as a friend. Nothing else in your profile is public.
- Service providers that run parts of Tick Done for us (below). They process data only to provide their service.
Services we use
| Service | What it does | What it receives |
|---|---|---|
| Supabase | Database, sign-in, photo storage and server functions | All account and app data (hosted on Supabase cloud servers, which may be outside Australia) |
| Netlify | Hosts the website | Standard web request information such as IP address |
| Google Fonts, esm.sh | Deliver fonts and app code | Standard web request information such as IP address |
| Photon (komoot) and OpenStreetMap | Place search suggestions | The text you type into a place field |
| Open-Meteo | Weekend weather | The approximate coordinates of the home area you choose |
| Your browser's push service (e.g. Google, Apple, Mozilla) | Delivers phone alerts | The alert text |
| Anthropic (Claude) | "Draft a plan with AI" — only when you tap it | That experience's title, category, notes, place, date and the wishes you type |
When you send an invitation by email, SMS or WhatsApp, Tick Done opens that app on your device; the message is sent by you through that service.
How long we keep it
We keep your information while your account is active. When you delete your account, your profile, the lists you own and their contents, your photos, votes, comments, goals and settings are deleted straight away. Ideas and events you added to other people's lists stay in their lists and are transferred to that list's owner. Backups held by our database provider are overwritten within their normal backup cycle.
Your choices and rights
- See and download your data: Profile → Privacy & your data → Download my data.
- Correct it by editing it in the app, or delete anything you added.
- Delete your account: Profile → Privacy & your data → Delete my account.
- Turn phone alerts or the daily digest off at any time.
- Contact us at hello@tickd.one with any other request or complaint. If you're not satisfied with our response you can contact your local privacy regulator (in Australia, the Office of the Australian Information Commissioner, oaic.gov.au).
Security
Data is sent over encrypted connections. Database rules make sure people can only read lists they own or were invited to, and photos are stored privately behind short-lived links. No system is perfectly secure, so please use a strong, unique password.
Children
Tick Done isn't intended for children under 13. If you believe a child has created an account, contact us and we'll delete it.
Changes
If we make important changes we'll update this page and the date above, and let you know in the app.